FAQ

 
  • What is the return policy?

Returns must be in original condition, unworn/unused with original tags and labels. Your return item(s) will be inspected upon arrival before your refund is processed. It can take up to 10 business days for us to receive and process your return. Once processed, your refund can take up to 2-7 business days to reflect on your account statement. You will receive a confirmation email once this is completed.

 

  • When will I receive my order?

Orders ship within 3-5 days.

 

  • What do I do if I never received my order?

Please contact us at info@swizelllc.com and we will be happy to help you!

 

  • What do I do if I received a defective order?

Please contact us at info@swizelllc.com and we will be happy to help you!

 

  • How do I make changes to an order I’ve already placed?

Please contact us at info@swizelllc.com and we will be happy to help you!

  

  • How do I contact your company if my question isn’t answered here?
Please contact us at info@swizelllc.com and we will be happy to help you!